FREQUENTLY ASKED QUESTIONS
Need answers?
Do you have to be a member to book on a tour?
Yes, membership is mandatory for participation on every tour.
Are partners allowed to participate?
Yes, providing they are also members. One or two usually grace most tours and it is noticeable how their presence tends to ensure exemplary behaviour!
Do you stop for lunch?
On Coach tours, whenever possible but hot and cold snacks and drinks are available at any time on board. On our special trains lunch and snacks are provided,and inclusive of the fare.
What choice of refreshments are there on board the coach?
Hot soup and snacks, tea, coffee, cold drinks and, whenever possible, a selection of crisps, and other confectionary.
Do you have to be a member to make purchases?
No. The STARS ‘Shop’ is open to all. Purchases are also possible on all Coach tours as we carry a varied selection of items including books from Platform 5 and STARS.
Are there toilet facilities on board the coach?
Yes, but we prefer they are used for emergency only, utilising depot and station facilities where we make frequent stops.
Is the use of mobile phones and similar devices permitted?
Yes, so long as they used with consideration for other participants.
Are hotels near railway stations?
Yes, we always prefer to book hotels within convenient walking distance of stations. Wherever possible we use Accor chain or InterCity Hotels adjacent to stations.
Must you travel to the Continent on the coach, or may one join/leave the tour abroad?
Whenever possible we can arrange to collect or set down participants en route.
Can one join for part of a tour?
We would not rule it out, but no reduction of the full fare would be permitted.
Is smoking allowed?
Definitely not on board our Coaches but there is nothing to stop participants lighting up when we stop. However, many depots have strict rules preventing smoking to which we must adhere.
Still have a question?
If you cannot find the answer to your question in our FAQ, you can always contact us. We will answer ASAP.